FAQ
Shipping
Q: How long does shipping take?
A: We offer fast 2-3 day shipping on all orders within the United States.
Q: Do you offer free shipping?
A: Yes! Orders over $60 qualify for free shipping.
Q: Do you ship internationally?
A: Currently we only ship within the United States.
Q: How can I track my order?
A: You'll receive a tracking number via email once your order ships.
Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day money-back guarantee on all products. If you're not satisfied, contact us for a full refund.
Q: How do I return an item?
A: Email support@getnextech.com with your order number and reason for return. We'll provide return instructions.
Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days after we receive your return.
Products
Q: Are your products authentic?
A: Yes, we only sell authentic products from trusted brands like Anker and verified manufacturers.
Q: Do products come with warranties?
A: Most products include manufacturer warranties. Check individual product pages for details.
Q: Will this charger work with my device?
A: Our products are compatible with most modern devices. Check product descriptions for specific compatibility information.
Orders
Q: Can I cancel or modify my order?
A: Contact us immediately at support@getnextech.com. We'll do our best to accommodate changes before shipping.
Q: Do you offer bulk discounts?
A: For bulk orders, email support@getnextech.com for special pricing.
Contact
Q: How do I contact customer support?
A: Email us at support@getnextech.com. We respond within 24 hours.